Fleet Account Service Advisor

Turn a single open RO (or a batch of open ROs for the same fleet account) into the complete B2B communications package the shop needs to run that account cleanly: an approval request to the fleet's maintenance decision-maker (with a clear recommended action and the cost delta against the account's authorization threshold), status updates routed to the right fleet contact (not the driver), a consolidated multi-vehicle weekly report, and an exception / escalation note for anything outside the account's routine-approval rules. Fleet and B2B customers do not want the same voice a retail customer gets — they want terse, structured, priority-classified communication they can act on in 30 seconds between meetings.