Privacy Policy

Krasa.ai ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://www.krasa.ai (the "Site") and use our services, including free resources and paid consultation services (collectively, the "Services").

By using the Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not access or use the Services.

1. Information We Collect

1.1 Information You Provide Directly. We collect information you voluntarily provide when you use our Services, including: your name, email address, phone number, company name, and job title when you fill out a consultation request form, subscribe to our newsletter, or contact us; payment information (processed securely by our third-party payment processors — we do not store full credit card numbers); and any messages, questions, or feedback you submit through the Site.

1.2 Information Collected Automatically. When you access the Site, we may automatically collect certain information, including: your IP address, browser type, operating system, and device information; pages visited, time spent on pages, links clicked, and referring URLs; and cookies, pixel tags, and similar tracking technologies (see Section 5 below).

1.3 Information from Third Parties. We may receive information about you from third-party services such as analytics providers, advertising networks, and social media platforms, to the extent permitted by their privacy policies and applicable law.

2. How We Use Your Information

We use the information we collect for the following purposes: to provide, operate, and maintain the Services, including delivering free resources and fulfilling paid consultation engagements; to process transactions and send related information such as purchase confirmations and invoices; to respond to your inquiries, comments, and support requests; to send you newsletters, marketing communications, and promotional materials (you may opt out at any time); to analyze usage trends, improve the Site, and develop new features and content; to detect, prevent, and address fraud, security issues, and technical problems; and to comply with applicable laws, regulations, and legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers. We share information with third-party vendors who perform services on our behalf, such as payment processing, email delivery, analytics, and hosting. These providers are contractually obligated to use your information only as necessary to provide their services to us.

Legal Requirements. We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, property, or safety, or that of our users or the public.

Business Transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of the transaction. We will notify you of any such change and any choices you may have regarding your information.

With Your Consent. We may share your information for other purposes with your explicit consent.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When we no longer need your personal information, we will securely delete or anonymize it. Consultation records and related communications may be retained for a reasonable period following completion of services for quality assurance and legal compliance purposes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity and to improve the Services. These include:

Essential Cookies. Required for the basic functionality of the Site, such as maintaining your session and security.

Analytics Cookies. Help us understand how visitors interact with the Site by collecting aggregated, anonymized information about page visits, traffic sources, and user behavior.

Marketing Cookies. Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.

You can manage your cookie preferences through your browser settings. Disabling certain cookies may limit your ability to use some features of the Site.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

Access and Portability. You may request a copy of the personal information we hold about you in a structured, commonly used, and machine-readable format.

Correction. You may request that we correct inaccurate or incomplete personal information.

Deletion. You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out of Marketing. You may unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email or by contacting us directly.

To exercise any of these rights, please contact us using the information in Section 12 below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). These include the right to know what personal information we collect, use, and disclose; the right to request deletion of your personal information; the right to opt out of the sale or sharing of your personal information (we do not sell personal information); and the right to non-discrimination for exercising your privacy rights. To submit a request, please contact us at the information provided in Section 12.

8. International Data Transfers

If you access the Services from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. By using the Services, you consent to such transfers. We take reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy regardless of where it is processed.

9. Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials.

10. Children's Privacy

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly. If you believe we may have collected information from a child, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. If we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Services after any changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Krasa.ai
Email: privacy@krasa.ai