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Safety Recall Outreach Builder
Turn an open NHTSA or OEM safety recall (or a list of open recalls across the shop's active customer database) into a complete, compliance-safe multi-touchpoint outreach sequence: an initial SMS + email on Day 0, a voicemail drop on Day 1–2, a follow-up text at Day 4, a follow-up email at Day 7, a final text at Day 14, and a monthly nudge thereafter until the recall is closed or the customer explicitly opts out. For "do-not-drive" critical recalls, the sequence compresses to a daily-contact cadence until the vehicle is scheduled at an authorized dealer. Output is tuned for independent-shop voice (not dealer voice) — the shop is the trusted messenger who flags the recall, explains it plainly, routes the customer to the OEM-authorized dealer for the recall completion itself, and stays in the relationship for all the non-recall work the customer will still need.
This skill is kept in sync with KRASA-AI/auto-repair-ai-skills — updated daily from GitHub.