Customer Journey SMS Pack

Generate the full set of customer-facing SMS templates that an HVAC contractor needs to run a modern, automated customer journey from first inquiry through post-job follow-up and seasonal re-engagement. Output is a complete pack: missed-call text-back, booking confirmation, 24-hour reminder, 2-hour reminder, on-the-way notification (with tech name + photo cue), post-job review request (with optional satisfaction pre-screen), no-show recovery, payment-due nudge, and seasonal re-engagement sequence. Each template is sized for SMS (≤320 characters), personalized via merge fields, and ready to paste into Hatch, Podium, Apten, Avoca, ServiceTitan, Housecall Pro, GoHighLevel, Textellent, or any messaging platform.