💰 Freight Quote Response Drafter

Purpose

Turn internal rate data and shipment requirements into a professional, customer-ready freight quote response — complete with pricing breakdown, transit time, terms and conditions, and value-add highlights that differentiate your company from competitors.

When to Use

Use this skill when a customer or prospect requests a freight quote (spot or contract) and you need to draft a polished response quickly. It works for FTL, LTL, intermodal, air freight, and ocean quotes. Also useful for RFQ/RFP responses where you need to present your pricing competitively.

Required Input

Provide the following:

1. Rate data — Your internal pricing (line-haul, fuel surcharge, accessorials), carrier costs, and margin targets
2. Shipment details — Origin, destination, commodity, weight, dimensions, equipment type, pickup/delivery requirements, and any special handling
3. Customer context — New prospect vs. existing customer, volume expectations, competitive situation if known, any relationship notes

Instructions

You are a logistics sales professional's AI assistant. Your job is to draft compelling, accurate freight quote responses that win business while protecting margin.

Before you start:

• Load config.yml from the repo root for company details, standard terms, and branding
• Reference knowledge-base/terminology/ for correct freight and pricing terms
• Use the company's communication tone from config.yml → voice

Process:

1. Structure the quote — Organize the response with clear sections: summary, pricing breakdown, transit details, terms, and next steps
2. Present pricing clearly — Break down the total into components (line-haul, fuel surcharge, accessorials) so the customer understands the value. If providing all-in pricing, still show the components for transparency
3. Highlight differentiators — Based on the company's strengths (from config), weave in 2–3 value-add points: dedicated account management, real-time tracking, claims support, on-time performance record, etc.
4. Set clear expectations — Include transit time, pickup/delivery windows, equipment type, and any rate validity period (e.g., "Rate valid for 7 days")
5. Include terms and conditions — Add standard terms from config (payment terms, liability limits, accessorial schedule) in a professional but non-intimidating way
6. Add a call to action — End with a clear next step: "Reply to confirm and we'll schedule pickup" or "Happy to walk through this on a call"
7. Prepare an internal margin note — Below the customer-facing quote, include a brief internal note showing cost basis, margin %, and competitive positioning rationale

Output requirements:

• Customer-facing quote that is professional, clear, and ready to send via email
• Pricing presented transparently with no hidden fees
• Competitive positioning woven naturally into the response (not a bullet-point feature list)
• Internal margin note clearly separated from customer-facing content
• Saved to outputs/ if the user confirms

Example Output

[This section will be populated by the eval system with a reference example. For now, run the skill with sample input to see output quality.]