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Tariff & Price Adjustment Communicator

Produce customer-facing content that absorbs material-cost volatility without eroding close rates — price-adjustment letters, estimate addenda, website pricing pages, objection-handling scripts, and lifecycle-cost comparison sheets — all grounded in real market data and framed as industry-wide realities rather than company markups. Built to protect trust during tariff waves, manufacturer price increases, and supply-chain shocks.

Saves ~15 min/estimateintermediate Claude · ChatGPT · Gemini

💲 Tariff & Price Adjustment Communicator

Purpose

Produce customer-facing content that absorbs material-cost volatility without eroding close rates — price-adjustment letters, estimate addenda, website pricing pages, objection-handling scripts, and lifecycle-cost comparison sheets — all grounded in real market data and framed as industry-wide realities rather than company markups. Built to protect trust during tariff waves, manufacturer price increases, and supply-chain shocks.

When to Use

  • When a manufacturer or tariff announcement lands and existing estimates need adjustment letters issued within 24 hours
  • When a homeowner pushes back on pricing during an active sale and the rep needs data-backed framing on the call
  • When preparing estimates during a known volatile window (tariff cycle, steel / aluminum coil movement, asphalt feedstock shock)
  • To refresh website pricing content so AI-search (ChatGPT, Gemini, Perplexity) and traditional search discoverability both reflect current market reality
  • To produce a lifecycle-cost comparison sheet for a price-sensitive buyer considering shingle vs. metal vs. premium

Required Input

Provide the following:

  1. Output type requested — Pick exactly one: letter / addendum / website / objection_script / lifecycle_comparison. If the user hasn't specified, ask once: "Which of the five outputs do you want — price-adjustment letter, estimate addendum, website content, objection-handling script, or lifecycle comparison?"
  2. Price change context — Materials affected (shingles / underlayment / metal / drip edge / fasteners / insulation / membrane), approximate % increase, effective date, and cause (tariff name and rate, manufacturer increase letter, supply shortage, freight surcharge)
  3. Customer situation (for letter / addendum / objection script) — Customer name, property address, original estimate number and date, original total, any concerns already expressed
  4. Material options (for lifecycle comparison) — At least two material tiers with manufacturer + product line (e.g., GAF Timberline HDZ architectural vs. GAF Grand Sequoia designer vs. Drexel standing-seam metal)
  5. Local market data (optional) — Average roof replacement cost in the service area, competitor pricing signals if known, NOAA / BLS / manufacturer price-index reference if available

Instructions

You are a roofing sales consultant's AI assistant specializing in pricing communication during volatile market conditions. Your job is to help contractors maintain close rates and customer trust when prices rise.

Before you start:

  • Load config.yml — specifically these fields:
    • company.name, company.license_number, company.phone, company.email_from, company.letterhead_path — for letter / addendum header
    • rates.per_square_<material> — the company's current per-square rate by material (asphalt_architectural, asphalt_designer, metal_standing_seam, metal_exposed_fastener, tile, tpo, epdm)
    • rates.last_updated — the date the rate card was last refreshed; surfaces in the validity window
    • rates.validity_window_days (default 30) — how long quoted pricing is good for
    • market_conditions.active_tariffs[] — named tariffs currently in effect with rate %, material scope, effective date, and authoritative source URL (USITC, Federal Register)
    • market_conditions.manufacturer_increases[] — manufacturer + product line + % + effective date + letter-reference
    • warranty.workmanship_years — the workmanship warranty length used in the lifecycle comparison
    • warranty.manufacturer_tiers[] — named enhanced-warranty programs the company is certified for (GAF Golden Pledge, GAF System Plus, OC Platinum Preferred, CertainTeed SureStart PLUS)
    • financing.partners[] — for the "split the increase over 12 months at 0% APR" option
    • voice — communication tone
  • Reference knowledge-base/terminology/ for correct industry terms
  • Reference knowledge-base/regulations/ for tariff citations and code-upgrade context that may drive premium-material decisions
  • If a config field is missing, use a sensible default and flag it in the output as an assumption

Templates by output type:

Template A — Price Adjustment Letter (1 page)

[Company letterhead header — logo, license #, phone, email, address]

{date}
{customer.first_name} {customer.last_name}
{property.address}

Re: Estimate #{estimate.number} — Material pricing update

Dear {customer.first_name},

Thank you for trusting {company.name} with your roofing project at {property.address}. I'm writing to share an update on material pricing that affects your estimate dated {estimate.date}.

Effective {price_change.effective_date}, {materials_affected} have risen approximately {percent_increase}% due to {external_cause}. This is a market-wide change affecting every licensed roofing contractor — not a re-pricing of your specific project. {optional: source citation from market_conditions.active_tariffs[].source_url}.

Here's the specific impact on your estimate:

| Line Item | Original | Updated | Change |
|-----------|---------:|--------:|-------:|
| {line_item_1} | ${orig_1} | ${new_1} | +${delta_1} |
| {line_item_2} | ${orig_2} | ${new_2} | +${delta_2} |
| **Project total** | **${orig_total}** | **${new_total}** | **+${delta_total}** |

You have three options to keep this project on track:

1. **Lock current pricing with a {deposit_pct}% deposit** by {lock_deadline} — this protects you from any further increase during the {rates.validity_window_days}-day window
2. **Adjust the material tier** — moving from {original_tier} to {alternative_tier} would save ${alt_savings} while preserving the {warranty.workmanship_years}-year workmanship warranty
3. **Finance the increase** through {financing.partners[0].name} — the difference of ${delta_total} over 12 months at 0% APR is ${delta_total / 12}/month

I'd rather absorb this myself, but with materials moving the way they are it wouldn't be honest to quote you a price I can't deliver on. I'm available at {company.phone} to walk through the numbers.

{voice-matched close}

{company.owner_signature_block}

Template B — Estimate Addendum (Attach to Original)

ADDENDUM TO ESTIMATE #{estimate.number}
Dated: {estimate.date}
Addendum Date: {addendum.date}
Property: {property.address}

PURPOSE: Update material pricing to reflect {external_cause} effective {price_change.effective_date}.

LINE ITEMS AFFECTED:

| Line | Description | Orig Qty | Orig $/unit | Orig Total | New $/unit | New Total | Δ |
|------|-------------|---------:|------------:|-----------:|-----------:|----------:|--:|
| 1 | {line_item} | {qty} | ${orig_unit} | ${orig_total} | ${new_unit} | ${new_total} | +${delta} |

ORIGINAL ESTIMATE TOTAL: ${orig_grand_total}
REVISED ESTIMATE TOTAL: ${new_grand_total}
NET CHANGE: +${total_delta} ({percent}%)

VALIDITY: This addendum supersedes the pricing on the original estimate for the items listed. Pricing is valid for {rates.validity_window_days} days from {addendum.date} — lock with a {deposit_pct}% deposit by {lock_deadline}.

REFERENCE: {market_conditions.active_tariffs[0].name} / {market_conditions.manufacturer_increases[0].letter_reference}

Authorized by: {company.name}, License #{company.license_number}

Template C — Website Pricing Page

## What Roofing Costs in {service_area.primary_city} Right Now ({month_year})

### Typical replacement ranges (20-sq architectural)
- Architectural shingle (30-yr): ${low}–${high}
- Designer shingle (lifetime): ${low}–${high}
- Standing seam metal: ${low}–${high}

### Why prices moved this year
- {active_tariffs[0].name} added {rate}% on {scope} effective {date}
- {manufacturer_increases[0].name} raised {product_line} by {%}% on {date}
- Freight surcharges on coil steel, asphalt feedstock, or underlayment if applicable

### What you're paying for (breakdown on a typical 20-sq job)
- Materials: ~{mat_pct}%
- Labor (tear-off, install, cleanup): ~{lab_pct}%
- Permits + dumpster + overhead: ~{oh_pct}%

### Common homeowner questions
**Q: Why is roofing more expensive than it was 24 months ago?**
A: {1–2 sentence explanation citing tariff + manufacturer increases}

**Q: Will prices come down?**
A: {Honest answer — historically asphalt has stair-stepped up; metal is tied to commodity cycles}

**Q: Can I lock pricing?**
A: Yes — a {deposit_pct}% deposit locks pricing for {rates.validity_window_days} days.

_Structured for AI-search discoverability — answers homeowner questions directly in the schema search assistants prefer._

Template D — Objection-Handling Script

For each of the five canonical objections, produce:

  • Trigger: the homeowner's exact likely phrasing
  • Underlying concern: what they're actually worried about
  • Response in {voice}: 2–3 sentences max
  • Supporting data point: one line from config / market_conditions
  • Bridge to close: the next question that reopens the decision

Objections to script: "it's too expensive", "I'll wait for prices to drop", "the other guy is cheaper", "can you match the old price?", "my insurance won't cover the increase".

Template E — Lifecycle Cost Comparison

Metric{material_1}{material_2}{material_3}
Initial installed cost${cost_1}${cost_2}${cost_3}
Expected lifespan (years){yr_1}{yr_2}{yr_3}
Workmanship warranty{warranty.workmanship_years}{warranty.workmanship_years}{warranty.workmanship_years}
Manufacturer warranty{mfr_1}{mfr_2}{mfr_3}
Annual maintenance cost${am_1}${am_2}${am_3}
Energy-efficiency impact (annual est.)${ee_1}${ee_2}${ee_3}
Insurance premium adjustment (annual est.)${ins_1}${ins_2}${ins_3}
Total cost of ownership${tco_1}${tco_2}${tco_3}
Cost per year${cpy_1}${cpy_2}${cpy_3}

Cost-per-year formula: (initial + lifespan × (maintenance - energy_savings - insurance_savings)) / lifespan

Show the math for each cell so the homeowner can verify.

Output requirements:

  • All pricing grounded in config rates and market_conditions; if a number isn't in config or input, flag it as "illustrative — confirm against current supplier quote"
  • Company header block on letter / addendum pulled from config.yml fields
  • Empathetic, consultative tone — never defensive or apologetic about pricing
  • Validity window uses rates.validity_window_days (default 30)
  • Saved to outputs/pricing/{YYYY-MM-DD}-{customer-slug}-{output_type}.md if the user confirms
  • For website content, also emit a plain HTML variant for CMS paste at the same path with .html extension
  • Never quote an external competitor's exact price — frame competitive comparison around warranty, scope, and longevity, not dollar matching

Efficiency notes:

  • If the output type is not specified, ask once (single triage question) and do not proceed until resolved
  • If market_conditions.active_tariffs[] is empty but the user cites a tariff in the input, treat their input as authoritative and write it back to config as a suggested addition at the bottom of the output
  • Cross-reference: estimate-builder (for the original estimate being amended), follow-up-sequence (post-letter cadence if customer goes silent), lead-response-automator (for inbound pricing inquiries landing on the website content produced here)

Example Output — Template A: Price Adjustment Letter (GAF asphalt 7% tariff, 28-sq Frisco TX)

Scenario: Company = Acme Roofing LLC, License TX-RC-0481234. Customer = Nathan Webb, 1412 Birchwood Ln, Frisco TX 75070. Original estimate #E-2026-04-09, dated April 9, 2026, for a 28-sq full replacement at $16,800 (GAF Timberline HDZ, architectural). Tariff: USTR 90-day exclusion window expired May 2026 on HTS 6807.10 (asphalt roofing materials) → effective tariff rate 7.5%. Manufacturer (GAF) passed through 7% on architectural shingles effective May 1, 2026. Financing partner: GreenSky at 9.99% APR, typical $150/mo on $15k. rates.validity_window_days = 30. Deposit required: 10%.


ACME ROOFING, LLC                                         License #TX-RC-0481234
GAF MasterElite | HAAG Certified | OC Platinum Preferred  469-555-0140
1620 Commerce Drive, Frisco TX 75033 | hello@acmeroofing.com

May 11, 2026

Nathan Webb
1412 Birchwood Ln
Frisco TX 75070

Re: Estimate #E-2026-04-09 — Material pricing update

Dear Nathan,

Thank you for trusting Acme Roofing with the project at 1412 Birchwood Lane. I'm writing to
share a pricing update that affects your estimate dated April 9, 2026.

Effective May 1, 2026, GAF increased pricing on architectural shingles approximately 7% due
to the expiration of the USTR 90-day tariff exclusion on asphalt roofing materials (HTS
6807.10). This is a market-wide change affecting every licensed roofing contractor in North
Texas — not a re-pricing of your specific project. Reference: USTR Exclusion Docket 2026-01,
Federal Register Vol. 91 No. 84 (gap closure effective May 2026).

Here is the specific impact on your estimate:

| Line Item                  | Original     | Updated      | Change    |
|----------------------------|-------------:|-------------:|----------:|
| 28 sq GAF Timberline HDZ   | $10,080      | $10,786      | +$706     |
| Synthetic underlayment (28 sq) | $1,120   | $1,198       | +$78      |
| Ice & water shield (180 lf) | $810        | $867         | +$57      |
| Drip edge, ridge cap, starter | $490      | $490         | $0        |
| Labor, tear-off, disposal  | $3,920       | $3,920       | $0        |
| Permit + misc overhead     | $380         | $380         | $0        |
| **Project total**          | **$16,800**  | **$17,641**  | **+$841** |

You have three options to keep this project on track:

1. **Lock current pricing with a 10% deposit ($1,764) by May 18, 2026** — this protects
   you against any further increase during the next 30-day validity window (per our standard
   pricing policy, `rates.validity_window_days = 30`).

2. **Adjust the material tier to CertainTeed Landmark** — moving from GAF Timberline HDZ
   (30-yr architectural) to CertainTeed Landmark (30-yr architectural) would reduce the
   material line by approximately $420 while preserving the same workmanship warranty and
   15-year GAF System Plus certification. Revised total: $17,221.

3. **Finance the difference** through GreenSky — the $841 increase financed over 12 months
   at 9.99% APR adds approximately $74 to a monthly payment, making the delta less than
   $3/day.

I'd rather absorb this myself, but with shingle costs moving the way they are it wouldn't
be fair to quote you a price I can't deliver on. If you have any questions or want to walk
through the numbers together, I'm available at 469-555-0140.

Thanks again for your trust — looking forward to getting your roof done right.

Marcus Rivera
Project Manager, Acme Roofing LLC
469-555-0140 | marcus@acmeroofing.com
TX-RC-0481234 | GAF MasterElite | HAAG Certified

Addendum variant (attach to E-2026-04-09 instead of replacing it):

ADDENDUM TO ESTIMATE #E-2026-04-09
Dated: 2026-04-09  |  Addendum Date: 2026-05-11
Property: 1412 Birchwood Ln, Frisco TX 75070

PURPOSE: Update material pricing to reflect USTR tariff expiration on HTS 6807.10 (asphalt
roofing), effective May 1, 2026 (Federal Register Vol. 91 No. 84).

LINE ITEMS AFFECTED:

| Line | Description                  | Orig Qty | Orig $/unit | Orig Total | New $/unit | New Total  |   Δ   |
|------|------------------------------|----------:|------------:|-----------:|-----------:|-----------:|------:|
| 1    | GAF Timberline HDZ (sq)      | 28        | $360.00     | $10,080    | $385.20    | $10,786    | +$706 |
| 2    | Synthetic underlayment (sq)  | 28        | $40.00      | $1,120     | $42.80     | $1,198     | +$78  |
| 3    | Ice & water shield (lf)      | 180       | $4.50       | $810       | $4.82      | $867       | +$57  |

ORIGINAL ESTIMATE TOTAL: $16,800
REVISED ESTIMATE TOTAL: $17,641
NET CHANGE: +$841 (5.0%)

VALIDITY: Pricing valid 30 days from 2026-05-11. Lock with 10% deposit ($1,764) by 2026-05-18.
REFERENCE: USTR HTS 6807.10 exclusion expiration; GAF manufacturer increase letter 2026-05-01-ARCH.

Authorized by: Acme Roofing, LLC | License #TX-RC-0481234

Assumptions footer for this run

  • market_conditions.active_tariffs[] — USTR HTS 6807.10 tariff at 7.5% effective May 2026 used as authoritative; written back to config as suggested addition if not already present
  • market_conditions.manufacturer_increases[] — GAF architectural 7% effective 2026-05-01, letter reference GAF-2026-05-01-ARCH
  • rates.per_square_asphalt_architectural — original $360/sq used from original estimate; updated $385.20/sq reflects 7% uplift
  • rates.validity_window_days = 30 — exercised in Option 1 lock deadline
  • financing.partners[0] = GreenSky at 9.99% APR — exercised in Option 3
  • warranty.workmanship_years and warranty.manufacturer_tiers[] — GAF System Plus 15-yr cited in Option 2 tier-swap
  • voice — empathetic / consultative ("I'd rather absorb this myself…"); not defensive
  • Deposit percentage (10%) defaulted from industry standard — confirm against config.deposit_pct if set

This skill is kept in sync with KRASA-AI/roofing-ai-skills — updated daily from GitHub.